Termos do serviço

Privacy Policy

Wildbar (“we,” “our,” “us”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our Services are powered by Shopify, which enables us to deliver them to you.

This Privacy Policy explains how we collect, use, and share your personal information when you access, use, or make purchases through the Services, or when you otherwise communicate with us. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect different types of personal information depending on your interactions with our Services, your location, and applicable law. “Personal information” means information that identifies, relates to, or could reasonably be linked to you.

The categories of personal information we may collect include:

  • Contact Information: Name, billing and shipping address, phone number, and email.

  • Payment Information: Credit/debit card details, bank account information, transaction details, and payment confirmations.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your order history.

  • Communications: Information you provide when contacting us, such as customer support inquiries.

  • Device Information: Device type, browser, IP address, and unique identifiers.

  • Usage Information: How you interact with our Services, such as navigation and activity.

2. Sources of Personal Information

We collect personal information from:

  • Directly from you: When you create an account, make a purchase, or communicate with us.

  • Automatically: Through cookies, your device, or browser when you use our Services.

  • Service providers: Such as payment processors, shipping partners, and analytics providers.

  • Partners or third parties.

3. How We Use Personal Information

We use your personal information to:

  • Provide and improve Services: Process payments, fulfill orders, manage accounts, handle returns/exchanges, and personalize your shopping experience.

  • Marketing and Advertising: Send promotional emails, SMS, or postal mail; display online ads tailored to your interests.

  • Security and Fraud Prevention: Verify accounts, protect payments, detect and investigate fraudulent or unlawful activity.

  • Customer Communication: Provide support, respond to inquiries, and maintain our business relationship with you.

  • Legal Compliance: Meet legal obligations, respond to valid requests from authorities, enforce our policies, and resolve disputes.

4. Sharing of Personal Information

We may share your personal information with:

  • Shopify, vendors, and service providers who support our business (IT, payments, shipping, analytics).

  • Business and marketing partners for promotional and advertising purposes.

  • At your request or with your consent, such as shipping partners or social media integrations.

  • Affiliates within our corporate group.

  • In business transactions, such as a merger, acquisition, or legal process.

5. Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your use of the Services in order to operate and improve them. Shopify may also combine data from multiple merchants to enhance features.

For more details on how Shopify uses personal information and your rights, please review Shopify’s Privacy Policy.

6. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. We encourage you to review their privacy policies.

7. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of consent in your jurisdiction. If you believe a child has provided personal information, please contact us to request deletion.

8. Data Security and Retention

We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure.

We retain your personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request deletion of your personal information.

  • Correct inaccuracies in your personal information.

  • Request a copy of your personal information (data portability).

  • Manage communication preferences (opt out of promotional emails).

If you are located in the UK or EEA, you may also:

  • Object to or restrict certain processing.

  • Withdraw your consent (without affecting prior lawful processing).

To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

10. Complaints

If you wish to file a complaint about our handling of your personal information, please contact us. Depending on your location, you may also appeal to your local data protection authority.

11. International Transfers

We may transfer, store, and process your personal information outside your country. For EEA/UK users, we rely on recognized safeguards such as the EU Standard Contractual Clauses.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

📧 Email: contactelixora@gmail.com

We are the data controller of your personal information.